Privacy Policy

1. Introduction

CollectiveInfoPoint ("us," "we," or "our") takes your privacy very seriously. This Privacy Policy outlines how we handle, utilize, share, and protect your personal details when you browse our website collectiveinfopoint.top or when you engage our yacht chartering services.

Your use of our services indicates your acceptance of the practices described in this policy. This policy adheres to privacy legislation such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent Canadian privacy laws.

2. Information We Collect

2.1 Personal Information

We gather personally identifiable information that you supply to us willingly. This occurs when you:

• Reserve a yacht charter
• Reach out to us via our website or telephone
• Subscribe to our newsletter
• Complete any website forms
• Take part in surveys or promotional events

The details may include:

• Your name and contact details (e.g., email, telephone number, postal address)
• Billing details (handled securely via external providers)
• Preferences and specifications for yacht charters
• Emergency contact data
• Dietary preferences or health information (if provided)

2.2 Information Collected Automatically

Automatic data collection about your device happens when you visit our site, involving:

• IP addresses and geographical data
• Internet browser specifics
• Details about pages visited and duration on our site
• Source websites
• Device specifics (e.g., type, screen size)

2.3 Cookies and Tracking Technologies

Cookies and parallel tracking technologies are employed to improve your experience on our platform. They assist us in:

• Storing your preferences
• Assessing website traffic and functioning
• Delivering tailored content
• Enhancing our offerings

Cookies can be managed via your browser preferences or our cookie consent panel.

3. How We Utilize Your Data

The information we gather serves various purposes:

• Service Provision: To deliver yacht charter services, execute reservations, and communicate about your bookings
• Assistance for Users: To address your queries and provide support when needed
• Billing and Payments: For transaction handling and accounting needs
• Protection and Security: To confirm operational security and prevent deceptive activities
• Promotional Efforts: To send you offers and news, subject to your consent
• Site Enhancement: To analyze user behavior and upgrade our website's functionality
• Legal Adherence: To comply with prevailing laws and rules

4. Disclosure of Information

We do not sell, exchange, or lease your private details to external parties. Situations in which we may share your details include:

4.1 Partners in Service

We might divulge details to third-party partners that assist us with various functions, including payment processing, website management, email campaigns, analytics, client service, and others.

4.2 Compliance with Laws

Under certain legal scenarios, we might be obligated to share your details, such as to comply with the law or legal requests, court dictates, emergencies, or to avert probable unlawful activities or fraud.

4.3 Business Alterations

Your data may be part of asset transfers during company changes like mergers, acquisitions, or asset sales.

5. Security of Data

We maintain measures like encryption, secure servers, control mechanisms, continual evaluations, and employee training to ensure your data's security against unauthorized entry, modification, sharing, or destruction.

Despite these measures, the security of data transmitted over the internet or stored electronically is not infallible. Absolute safeguarding of your data cannot be guaranteed.

6. Retention of Data

We retain personal information for only as long as needed for the reasons collected or as legally mandated. Typical retention periods are:

• Charter reservations: 7 years for tax and legal reasons
• Promotional correspondence: until unsubscribed or deleted
• Web analytics: 26 months
• User support interactions: 3 years following the final communication

7. User Rights and Choices

These encompass access, correction, erasure (within legal confines), data portability, marketing opt-outs, and cookie settings. Reach us through the below information to exercise these rights.

8. External Services

8.1 Google Analytics

Google Analytics assists us in understanding site usage, and you can refuse participation with the Google Analytics Opt-out Browser Add-on.

8.2 Social Media

Links to social media platforms with distinct privacy policies may be present on our site.

8.3 Payment Processors

Handling of payments is conducted by external providers complying with the PCI DSS.

9. International Data Transfers

Data transfer and processing can occur in nations distinct from Monaco, where we act in accordance with applicable privacy protections and legislation.

10. Protection of Minors

We do not aim our services at individuals below the age of 13, nor intentionally gather their information. For any underage data submissions, do not hesitate to get in touch with us at once.

11. Amendments to This Privacy Policy

Adjustments to this Privacy Policy may reflect changes in our procedures or legal obligations. Updated policies will be posted, emailed to registered users, or displayed as notifications on our platform. Continued use after changes take effect implies your agreement to the new terms.

12. Contact Details

For inquiries about this Privacy Policy or our data handling methods, please reach out to us:

13. Adherence to Google Ads User Consent Policy

Our compliance with the Google Ads user consent policy is strict. Adjustments to your cookie and tracking preferences can be made via our cookie settings at any time.